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Key-Cert Services Limited

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Privacy Statement

Last update: February 2026

Key-Cert Services Limited (“Key-Cert”, P.O. Box 1781-00606, Nairobi, Kenya) owns and operates this website Key-Cert – Efficiency and professionalism in our service delivery.

Introduction

This Privacy Statement applies to any processing of personal data collected through this Website.

Personal data refers to any information relating to an identified or identifiable individual, including identifiers such as name, contact details, location data, online identifiers, or other factors specific to personal identity.

Processing refers to any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

How We Process Your Personal Data

Personal data automatically collected when you browse the Website

When you visit the Website for informational purposes, we automatically collect certain technical data (e.g., device type, browser, date/time of visit, pages visited).

This data is used to:

  • Improve Website functionality and user experience
  • Ensure secure access and operation of our Website

The legal basis for this processing is Article 6(1)(f) GDPR (legitimate interest).

Registration and Use of Services

We may process personal data you provide when:

  • Registering for training, newsletters, or events
  • Sending inquiries or service requests
  • Placing orders or accessing downloads

This personal data may include your name, email, phone, company, country, and order/request information.

We use this data to:

  • Provide services and products requested
  • Administer your account and communicate with you
  • Respond to feedback or complaints

The legal basis for this processing is Article 6(1)(b) GDPR (performance of a contract) and, for marketing purposes, Article 6(1)(f) GDPR (legitimate interest). You may object to direct marketing communications at any time by contacting us at info@key-cert.com.

Data from Third-Party Sources

We may collect personal data from third-party sources such as trade fairs, webinars, and business directories. This is used to inform potential clients about our services.

Informational Emails and Subscriptions

With your consent, we may send newsletters and informational emails about our services. You can unsubscribe at any time using the link provided in each email.

The legal basis for this processing is Article 6(1)(a) GDPR (consent).

Automated Decision-Making

We do not use personal data for automated decision-making that produces legal or significant effects on individuals.

Recipients of Your Personal Data

Internal Recipients

Your personal data may be processed within Key-Cert for administrative, IT, and operational purposes.

Third-Party Recipients

We engage trusted third parties for:

  • Website hosting and content delivery
  • Payment processing
  • Customer support

All third parties are bound by data processing agreements and may only process your data for the purposes instructed by Key-Cert.

Legal Obligations

We may disclose personal data if legally required, e.g., by law, court order, or regulatory authority.

International Data Transfer

Your personal data may be transferred to countries outside Kenya. Where applicable, we implement safeguards such as Standard Contractual Clauses to ensure adequate protection.

Retention Periods

We retain personal data only as long as necessary for the purpose collected or as required by law. Inactive accounts will have data deleted once retention requirements are fulfilled.

Cookies and Tracking Technologies

The Website uses cookies for improving user experience, analyzing Website traffic (e.g., Google Analytics), and marketing purposes (e.g., Facebook Pixel, LinkedIn Insights, Google Ads). You can control or delete cookies via your browser settings (see www.allaboutcookies.org).

Security

We implement standard security measures, including SSL encryption, to protect personal data. However, no system is 100% secure, and Key-Cert cannot guarantee absolute protection.

Your Rights

You may, free of charge, request to:

  • Access, correct, or delete your personal data
  • Restrict processing or object to processing
  • Receive personal data in a portable format
  • Withdraw consent at any time
  • Lodge complaints with a data protection authority

Contact us at info@key-cert.com for exercising your rights.

Revision of the Privacy Statement

Key-Cert may update this Privacy Statement at any time. Updates take effect when posted on the Website. Please review regularly.

Contact Details

Key-Cert Services Limited
P.O BOX1781-00606
Nairobi, Kenya
Email: info@key-cert.com